Adaptive Leadership in a world of COVID-19 Momma said there would be days like this. She never said that every day would be like this!...

60-Day SET Goals Challenge: Now it’s Time To DO Something! We’re two weeks into the 60-Day SET Goals Challenge. How are you doing so far?...

Take the 60-Day S-E-T Goals Challenge Most of us are horrible at setting goals. We often have many things we want to accomplish… At work,...

How Sears Killed Sears A Horrific Case of the Missing Follow-up/Follow-through Process Early in my career, I was responsible for a team of technical sales engineers. After a few weeks, I inherited an engineer who had worked for our company for about a year and had developed a reputation as lazy and ineffective. Yeah, I know: the proverbial Thanksgiving Special: the organization was playing “Pass the Turkey” with him. Yet, as I got to know him, I found that he was bright, ener

Follow-up/Follow-through Rhythm: The Drumbeat that Drives Execution A Horrific Case of the Missing Follow-up/Follow-through Process Early...

Failure is due to the failure to establish and execute Follow-up and Follow-through.

Courageous Communications and Feedback “Feedback is the Breakfast of Champions.” – Ken Blanchard “Feedback is the Breakfast of...

Courageous Communications, Part 5: Conflict Is All Around Us – Are You Ready? Conflict is all around us—whether in the workplace,...

Courageous Communications, Part 4: Holding Tough Conversations This post continues our series on courageous conversations. In Part 3, we...

Questions to Jumpstart Your 2018 Happy New Year! I hope you finished 2017 on a high note and are and getting ready for a great 2018. In...

Courageous Communications, Part 3: Preparing for the Tough Conversations Actor and director Stephen Moyer says, “Conflict is drama, and...

Courageous Communications, Part 2 “I’m Only Telling you this because I’m leaving the company” What Happens When Leaders Forgo Courageous...

Courageous Communications, Part 1 “Precision of communication is important, more important than ever, in our era of hair trigger...

Leader as Organizational Architect, Part 2 In our last post on aligning an organization’s systems, structures, processes and culture, we...

Leader as Organizational Architect, Part 1 It’s impossible for an organization to orchestrate the actions of each individual, as the...

In our last post, we pointed out a couple of drawbacks to the SMART goal setting formula that organizations have been following for more...

It’s been more than 35 years since organizations began to embrace SMART goals. A SMART goal, which traces back to a 1981 Management...

In our last post, we discussed cultural fit and the importance of hiring and supporting people who fit in well with your organization’s...

Every organization, including yours, has a set of core values. Values, and the cultural fit that result, help drive strategy execution....

In my last post, I told you the story of Chris, a manager who upon his promotion restored the performance of a talented team by giving...