The ABCs of Effective Training There are three types of training participants: the keeners, the vacationers, and the prisoners. Only...

‘Have you noticed what’s happening here?’ I vividly remember being called in to lead a group of leaders and managers through a discussion...

Leaders are Works-in-Progress I got one of my earliest lessons in leadership in college. A nerdy engineering student, I was a floor...

Questions to Jumpstart Your 2018 Happy New Year! I hope you finished 2017 on a high note and are and getting ready for a great 2018. In...

Leader as Organizational Architect, Part 2 In our last post on aligning an organization’s systems, structures, processes and culture, we...

Leaders are responsible for generating results, or Outcomes, as illustrated in the Thinking-Action-Outcomes™ model below.  Those results...

360 Degree Feedback: A Process That Works Different organizations will have a different approach to making 360-degree feedback work...