Zoom, Skype and Microsoft Teams usage up by huge percentages 98% of Goldman Sachs employees working from home Zoom and Skype cocktail par...

Momma said there would be days like this. She never said that every day would be like this! Talk about leading in a world of perpetual wh...

We’re two weeks into the 60-Day SET Goals Challenge. How are you doing so far? Me, personally? I have a confession to make. I went backwa...

Most of us are horrible at setting goals. We often have many things we want to accomplish… At work, it might be improve sales, improve qu...

A Horrific Case of the Missing Follow-up/Follow-through Process Early in my career, I was responsible for a team of technical sales engin...

A Horrific Case of the Missing Follow-up/Follow-through Process Early in my career, I was responsible for a team of technical sales engin...

Failure is due to the failure to establish and execute Follow-up and Follow-through.

“Feedback is the Breakfast of Champions.” – Ken Blanchard “Feedback is the Breakfast of Champions…as long as you’re willing to eat it.” –...

Conflict is all around us. People have different perspectives on how to solve a problem, or even what the problem is. They have different...

This post continues our series on courageous conversations. In Part 3, we discussed how to prepare for one. Now, let’s talk about the tal...

Happy New Year! I hope you finished 2017 on a high note and are and getting ready for a great 2018. In that spirit, we’ve pulled together...

Actor and director Stephen Moyer says, “Conflict is drama, and how people deal with conflict shows you the kind of people they are.” Havi...

“I’m Only Telling you this because I’m leaving the company” What Happens When Leaders Forgo Courageous Communications In our last post, w...

“Precision of communication is important, more important than ever, in our era of hair trigger balances, when a false or misunderstood wo...

In our last post on aligning an organization’s systems, structures, processes and culture, we discussed some of the ways misalignment cre...

It’s impossible for an organization to orchestrate the actions of each individual, as the situation “on the ground” changes monthly, week...

In our last post, we pointed out a couple of drawbacks to the SMART goal setting formula that organizations have been following for more ...

It’s been more than 35 years since organizations began to embrace SMART goals. A SMART goal, which traces back to a 1981 Management Review...

In our last post, we discussed cultural fit and the importance of hiring and supporting people who fit in well with your organization’s c...

Every organization, including yours, has a set of core values. Values, and the cultural fit that result, help drive strategy execution. F...