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A group of diverse business professionals actively participating in The Empathy Connection

Empathy Connection – Empathy Training Course

In today’s fast-moving business world, especially during mergers and acquisitions, leadership isn’t just about strategy, it’s about connection.
Empathy Connection is a results-driven empathy training course designed to help leaders build trust, navigate change, and lead with emotional intelligence.

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This practical workshop focuses on real-world leadership challenges, like how to support teams during transitions, improve listening skills, and foster inclusive, human-centered cultures. Whether you're an executive, team leader, or HR professional, this course will equip you with tools to lead with empathy and drive meaningful outcomes.

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Empathy in Action: Leadership Skills You’ll Build

Develop empathetic leadership skills that improve team morale and trust

Heart & Hands
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​Learn to read body language and emotional cues for stronger interpersonal understanding

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Master active and empathetic listening techniques to enhance communication

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Build trust during transitions, especially in high-stakes situations like mergers or acquisitions

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Adapt communication styles to connect with diverse teams and personalities

Apply change management strategies to guide teams through uncertainty

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This program was helpful in getting me promoted into my current leadership role, and my peers say that I am a more effective leader for having participated in Just Lead!

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~An Emerging Leader several months after taking the Just Lead! Program

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Course Delivery Mode

The Empathy Connection is a live, instructor-led workshop delivered over two days (one full day and one half day). It includes interactive exercises like empathy mapping, listening practice, and change management activities.

EMPATHY CONNECTION MODULES

DAY 1 - FULL DAY

1

EMPATHY

PURPOSE

Build foundational empathy skills and explore how empathetic leadership supports workplace connection, especially during acquisitions and change.

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Empathy Principles

  1. Empathy/Professional Empathy.

  2. Workplace Empathy Spectrum.

  3. Empathy and Acquisitions.

  4. The Empathy Map Exercise

2

LISTENING

PURPOSE

Learn key listening styles and develop active, empathetic listening skills to enhance communication, build trust, and foster deeper team connections.

 

Key Content Points

  1. Styles of Listening.

  2. Active Listening.

  3. Empathetic Listening.

3

CHANGE

PURPOSE

Understand the dynamics of change, explore management styles with the ChAMP model, and learn how to lead teams effectively through group transitions.

 

Key Content Points

  1. World of Change.

  2. Change Approach and management Style (ChAMP).

  3. Group Change

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DAY 2 - HALF DAY

4

Applying Empathy in Real-World Leadership Scenarios

PURPOSE

Put empathy into action through hands-on practice, explore personal responses to change, and solidify leadership skills for lasting workplace impact.

 

Key Content Points

  1. Introduction/Check-In.

  2. Interactive Empathy Map Practice.

  3. Individual Change. Wrap Up.

Have questions or want to learn more about the Empathy Connection program?
We’d love to connect.

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Contact us today to discuss your team’s leadership training needs or to request a personalized demo of The Empathy Connection workshop.

Ready to Lead with Empathy?

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